Disability/Service Dog

Capture a lucrative demographic of the underserved disability community, and reduce your liability by understanding service dog law.

Close up of black lab Kestrel's service dog vest.

Qualifications/Details:

  • Service Dog gatekeeping: the questions your staff can ask, how interactions with handlers/dogs should look in practice, and how to politely refuse entry of dogs that are not service dogs, and your rights as a business (misbehaving dogs).
  • Make sure you are following the law and not open to ADA lawsuits, or problems with pet dogs
  • Chanda Hagen, a wheelchair user and disability advocate, has delivered professional disability training for hospitality to high end wineries like Opus One, hotels like Belmond and Marriott, high end and Michelin rated restaurants
  • Learn about the disability community, why you should care, and how they can improve your bottom line in hospitality and wine
  • Learn how to effortlessly treat guests with all types of disabilities like blindness, deafness, mobility (walkers/wheelchairs), and gain insight into the disability world

Cost:

  • Individual questions via phone or email: $50-$150
  • Hourly: $150 + travel